Terms of Service

Effective Date: January 1, 2026

Welcome to Domudy. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” “Buyer,” or “Partner”) and Domudy (“Company,” “we,” “us,” or “our”) governing your access to and use of our official website, including all subpages (Shop, Wholesale, About Us, FAQ, and Contact Us), digital content, product catalogs, and B2B application portals. By accessing or using our website, you agree to be bound by these Terms in their entirety.

1. Acceptance and Eligibility

By visiting our official website, purchasing our floor cleaning refill products, or submitting a B2B wholesale inquiry, you represent and warrant that you are at least eighteen (18) years of age (or the age of legal majority in your jurisdiction) and possess the legal authority to enter into binding contracts. If you are accessing our Wholesale Portal on behalf of a retail company, supermarket, or commercial entity, you warrant that you are authorized to bind that business entity to these Terms.

2. About Domudy and Official Sales Channels

Domudy is an official household cleaning brand engineering high-efficiency floor care products, including:

Domudy Ultra-Thick Multi-Surface Cleaning Mop Pad Refills (SKU: B0GXVD5TPD)
Domudy 60-Count Heavy Duty Dry Sweeping Cloths Refills (SKU: B0F8NPPLSQ)
Domudy 5X Cleaning Power Mop Refills with 500+ Scrubbing Strips, 30-Count (SKU: B0F5WMN2TZ)
Domudy 4X Clean Power Dry Sweeping Pet Mop Pads, 60-Count (SKU: B0DYDK2LDJ)
Domudy 4-Layer Super Absorbent Wet Jet Mop Pad Refills, 60-Pack (SKU: B0F8QRBVV8)
Domudy Pro-Series Deep Clean Microfiber Floor Duster Refills (SKU: B0GS5SCWWK)

Our website serves as the official brand headquarters, product knowledge base, and B2B wholesale portal, while connecting retail customers directly to our authorized Amazon product listings for rapid retail fulfillment.

3. Intellectual Property Rights and Brand Protection

All content featured on our official website—including the Domudy brand name, logos, taglines (“Deep Clean, Zero Effort — A Shine Like New” and “Mop Smarter, Not Harder”), high-definition product photography, banner artwork, comparison tables, 12-layer fiber anatomy descriptions, design architecture, and written copy—is the exclusive intellectual property of Domudy and is protected by international copyright, trademark, trade dress, and unfair competition laws.

You may not copy, reproduce, scrape, republish, upload, frame, or distribute any images, text, or code from our website without prior express written consent from Domudy.
Any unauthorized use of Domudy trademarks or product imagery on third-party websites or marketplaces will result in immediate legal and takedown action.

4. Product Compatibility and Trademark Disclaimer

Domudy manufactures premium replacement refill pads engineered for compatibility with popular household sweeping and mopping systems (such as Swiffer Sweeper, Sweep + Mop Deluxe, PowerMop, and WetJet). Any reference to third-party mop brand names or model designations on our website is made strictly for the purpose of demonstrating product fit and compatibility for consumers. Domudy is an independent official brand, and third-party mop trademarks belong to their respective owners.

5. Multi-Surface Floor Care and Proper Usage Guidelines

Domudy dry sweeping cloths and wet mopping refill pads are crafted from ultra-soft, non-abrasive, 100% unscented microfiber and cotton-mesh blends designed for safe use on sealed hardwood, ceramic tile, polished marble, laminate, luxury vinyl plank (LVP), linoleum, and sealed stone floors. To ensure optimal results:

Always ensure hardwood or stone surfaces are properly sealed prior to wet mopping.
Do not use wet mopping pads on unfinished, waxed, oiled, or non-sealed wood boards, or on carpeted surfaces.
Dispose of used disposable pads in household waste receptacles; never flush sweeping cloths or mopping pads down toilets.
Keep packaging bags away from babies and small children.

6. Accuracy of Product Information and Availability

We strive to ensure that all product specifications, refill counts (such as 30-count and 60-count bulk packs), fiber descriptions, and pricing structures on our website are accurate and current. However, we reserve the right to correct any typographical errors, update product packaging designs, upgrade fiber technology, or modify product availability at any time without prior notice.

7. Retail Purchases via Official Amazon Links

When you click “Buy on Amazon” on our homepage or shop page, you are directed to the official Domudy listing on Amazon. Your retail checkout, payment method, tax calculation, and Prime shipping options are processed through Amazon’s platform, while your purchase remains fully backed by Domudy’s official 30-Day Satisfaction Guarantee and 24-hour customer care at info@domudy.com.

8. Wholesale & B2B Partnership Terms ($1200 MOQ)

Commercial buyers applying for or ordering through our official Wholesale Portal or sales@domudy.com agree to the following core B2B conditions:

Minimum Order Quantity (MOQ): All official Domudy wholesale orders require a strict Minimum Order Quantity of $1200 USD. Partners may mix and match across all 6 Domudy refill products to meet the $1200 threshold.
Brand & MAP Integrity: Authorized wholesale partners must uphold Domudy’s premium brand image and comply with our Minimum Advertised Price (MAP) standards.
Account Verification: Domudy reserves the right to review business credentials and approve or decline wholesale applications at its sole discretion.

9. Prohibited Website Conduct

While using our website, you agree not to engage in any of the following prohibited activities:

Using automated bots, spiders, crawlers, or data-extraction tools to copy our product data, SEO schema, or custom design code.
Attempting to interfere with, compromise, or disrupt the security, speed, or server integrity of our website.
Submitting false, fraudulent, or misleading information through our contact forms or B2B wholesale application portal.
Using the website for any unlawful or unauthorized commercial purpose.

10. Disclaimer of Warranties and Limitation of Liability

Except for our explicit 30-Day Customer Satisfaction Guarantee, our website and all content therein are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Domudy and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including loss of revenue, business interruption, or surface damage resulting from misuse on unsealed floors) arising from your use of our website or products.

11. Governing Law and Dispute Resolution

These Terms of Service and any disputes arising out of your use of our website shall be governed by and construed in accordance with applicable commercial laws, without regard to conflict-of-law principles. Both parties agree to first attempt to resolve any concern amicably by contacting our team at info@domudy.com.